Responding to coronavirus (COVID-19) together

During these are unprecedented times we wanted to let you know what we are doing to respond to the outbreak.

To protect the health and wellbeing of our employees and their families, all EDSL staff are working remotely. However our support and consultancy services remain fully operational and contactable via email and phone.

As countries all over the world put restrictions in place and encourage people to use social distancing, many of our customers will also be working remotely. We have implemented the following policies to help you during these difficult times.

 

Remote Working and License Access

During these times of social distancing and remote working users may need additional flexibility. Should you need an alternative method for sharing a license or if you no longer have the same access to your license, please contact support@edsl.net and we will be able to provide you with free temporary licenses.

 

New Roaming Network Licenses

We also have new roaming network licenses in Tas 9.5 which are ideal for remote working and sharing licenses between different locations.

 

Training and Education

As per current advice, all in person training is cancelled. To help with training new users in the mean time, we have made access to all of our e-training courses free. Please note that you will need to sign up to enrol on a course.

 

Support

Our support staff are here to help as normal. Please get in touch via email for the quickest response at support@edsl.net. Also visit our support page and FAQ sections for alternative assistance.

 

Student Access

As always, access to Tas is free for Acadmic and Research purposes. Get in touch with support for an academic license.

 

New Users/Trials

For new trial requests and additional licenses please visit Buy Online for options or contact support@edsl.net.